Data Security and Your Dental Practice

Data Security and Your Dental Practice
This lecture is designed for the entire Dental Team, including Dentists, Oral Health Therapists, Dental Therapists, Hygienists, Practice Managers and Dental Assistants.

Course Overview

In February 2018, amendments to the Privacy Act 1988 (Cth), came into force introducing the mandatory reporting obligations for eligible data breaches. The mandatory reporting obligations are applicable to healthcare providers, which includes dental and medical practices and clinics.

Cyber-attacks, and resultant data breaches, are an ever growing issue in the health sector due to the valuable nature of patient, staff, business and third party information.

Early detection, assessment and appropriate management, including notification to the Office of the Australian Information Commissioner and affected parties, of the cyber-attack and data breach is vital in responding to the data breach and obtaining the best outcome possible.

Topics covered in this course are:

  • Overview of the of the Privacy Act 1988 (Cth) and the Office of the Australian Information Commissioner
  • How to best prepare your dental practice for a cybersecurity incident
  • How to put in place, and implement, a data breach response plan
  • What data breaches are mandatorily reportable to the OAIC, and the reporting requirements
  • The steps you need to take in terms of notifying affected individuals
  • Case Examples
  • Penalties under the Privacy Act 1988 (Cth)
  • Recent decision by the OAIC.

Learning Objectives

Upon completion of this course, participants will be able to: 

  • Understand how to best prepare a dental practice for a cybersecurity incident
  • How to put in place, and implement, a data breach response plan
  • What data breaches are mandatorily reportable to the OAIC, and the reporting requirements
  • The steps you need to take in terms of notifying affected individuals
  • Tips and tricks to meet your obligations with the least amount of disruption to your practice.

Presenter/s biography

Christine Houston

Bachelor of Occupational Therapy, Bachelor of Laws, Master of Laws
Partner - Moray & Agnew

Christine practises in the areas of health law and professional indemnity.

Christine has practised continuously in the health law field since 2001 and has extensive experience advising public and private health care facilities, health practitioners and regulators. She is also a skilled litigator with considerable experience in managing complex matters on behalf of government bodies (including regulators) as well as insured professionals. She is highly regarded by clients for her expertise in use of alternative dispute resolution techniques to achieve effective resolution of litigated matters.

Prior to her career in law, Christine practised as an occupational therapist.

Christine has conducted matters in all Queensland Courts, the Federal Court of Australia, and the Queensland Civil and Administrative Tribunal (previously the Health Practitioners Tribunal).

Christine’s broader health law experience includes:

  • Assisting regulators and health care professionals with respect to professional conduct investigations and disciplinary proceedings instituted by regulators and / or Queensland Health
  • Assisting medical practitioners and health care facilities in Coronial Inquests
  • The management of medical negligence claims including catastrophic claims, such as claims by those suffering quadriplegia, paraplegia, birth injuries and dependency claims
  • Assisting health care practitioners with the provision of statements and submissions to the Queensland Police Service, the Crime and Corruption Commission, professional and regulatory bodies, and the Ethical Standards Unit of Queensland Health
  • Assisting practitioners with Medicare inquiries and complaints
  • Representing health professionals in Royal Commissions / Commissions of Inquiry
  • Advising with respect to Therapeutic Goods Administration requirements
  • Advising with respect to data and privacy breaches and the management of matters reported to the Office of the Australian Information Commissioner.

Sebastian Simon
Bachelor of Laws, Bachelor of Justice, Graduate Diploma of Legal Practice

Associate - Moray & Agnew

Sebastian is a lawyer in Moray & Agnew's Brisbane health law team (professional indemnity, medical negligence and health law). He has experience with respect to the management of health practitioner notifications and disciplinary proceedings, personal injuries proceedings, professional indemnity claims and employment disputes.

Sebastian has managed disciplinary proceedings commenced against health practitioners, as well as review proceedings, in the Queensland Civil and Administrative Tribunal (QCAT).

Sebastian has completed a secondment to Avant Mutual. During this time Sebastian:

  • Managed a medical practitioner claims file load of 80-100 processing these files from beginning to end. Files included Office of the Health Ombudsman and Medical Board of Australia complaints, coronial investigations, personal injuries claims, patient complaints, and requests for records and information.
  • Maned the member assistance phone line
  • Determined member requests for assistance in accordance with the Professional Indemnity Policy.

Sebastian has also completed a secondment with the Australian Health Practitioner Regulation Agency (AHPRA) where he:

  • Managed a full notifications file load, progressing these files from beginning to end, including drafting assessment (conduct), health assessment and show cause reports and agenda papers for consideration by the decision-maker
  • Was appointed an Investigator / Inspector and undertook professional conduct investigations. He was responsible for carrying out investigations and drafting investigation reports for the Nursing and Midwifery Board of Australia. These reports incorporated and considered practitioner submissions, analysis of evidence, AHPRA’s regulatory principles, and all other correspondence and recommendations for the decision-maker.
  • Attended fortnightly meetings of various Committees of the regulatory Board, including drafting correspondence arising from such meetings.


Event Pricing

ADA Member Dentist - FREE
ADAQ Member Practice Staff - FREE
ADA Member 1st and 2nd Year Graduate - FREE
Non-Member Dentist - $55
Non-Member Dental Team - $55


CPD Points

1.5 Non-Scientific hours

Presented by

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6/16/2021 7:00 PM - 8:30 PM

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